Privacy Policy

Last updated: 12 July 2026

This privacy policy explains how Surecall Driver Training (“we”, “us”, “our”) collects, uses, and protects the personal information you provide when you use this website or contact us. We are committed to handling your information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Surecall Driver Training is the data controller responsible for your personal information. You can contact us at:

Address: 2 Station Close, Potters Bar, Hertfordshire EN6 1TL
Phone: 0208 441 3323
Email: info@surecalldrivertraining.com

What information we collect

This is a brochure website with an enquiry form. When you submit the quote form we collect the information you choose to give us, which may include your name, company name, email address, telephone number, and any details you provide about your fleet and training requirements.

When you browse the site we may also collect limited technical information through cookies and analytics, as described in the Cookies and analytics section below.

How we use your information and our lawful basis

We use the information you submit through the enquiry form to respond to your enquiry, to prepare and provide a quotation, and to arrange any training you go on to request. Our lawful basis for this processing is our legitimate interest in responding to enquiries about our services and in taking steps at your request before entering into a contract.

Where we rely on cookies or similar technologies that are not strictly necessary, we do so on the basis of your consent, which you give through the cookie banner and can withdraw at any time.

We do not sell your personal information. We share it only with the service providers that help us run the website and respond to you, which currently include our email delivery provider, used to send your enquiry to our team, and our spam-protection provider, used to check that form submissions are genuine. These providers process your information on our instructions and under appropriate safeguards. We may also disclose information where we are required to do so by law.

How long we keep your information

We keep enquiry information only for as long as we need it to respond to you, to provide any services you request, and to meet our legal and accounting obligations. When it is no longer needed we delete it or anonymise it.

Cookies and analytics

We use a cookie-consent banner so you can choose whether to allow non-essential cookies. Until you accept, no analytics cookies are set. If you accept, we may use analytics, provided through Google, to understand how visitors use the site so that we can improve it. You can change your choice at any time by clearing the site data in your browser.

Your rights

Under UK data protection law you have the right to ask us for a copy of your personal information, to correct information that is wrong, to ask us to delete it, to object to or restrict how we use it, and, where relevant, to data portability. To exercise any of these rights, please contact us using the details above.

Complaints

If you have a concern about how we handle your personal information, please contact us first so we can try to put things right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority, at ico.org.uk.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.